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TeleMental Health

Compassionate Care—Wherever You Are

NCCI Counseling Services offers secure, convenient telemental health sessions so you can meet with your therapist from home, work, or anywhere private. Whether you’re managing anxiety, rebuilding relationships, or navigating life transitions, online therapy brings professional support to you—on your schedule.

What Is Telemental Health?

Telemental health (also called teletherapy or online counseling) delivers counseling services through a secure video platform. You’ll meet with your therapist in real time, just like an office visit, using your computer, tablet, or smartphone.

Who It Helps

Telemental health (also called teletherapy or online counseling) delivers counseling services through a secure video platform. You’ll meet with your therapist in real time, just like an office visit, using your computer, tablet, or smartphone.

professional therapy

Online therapy is a great fit for:

  • Busy professionals, caregivers, and students

  • Clients with limited transportation or mobility

  • Parents who need flexible scheduling

  • Individuals in rural areas or with provider shortages

  • Anyone who prefers the comfort and privacy of home

family therapy

Conditions & Concerns We Treat Online

  • Depression, anxiety, and panic

  • Stress and burnout

  • Relationship and communication challenges (individuals & couples)

  • Family dynamics and parenting support

  • Grief and life transitions

  • Trauma-informed care

  • Work and career issues

  • Addiction and recovery support

  • Conflict resolution and skills building

FAQS

How Online Sessions Work

  1. Schedule: Call or request an appointment online.

  2. Intake: Complete secure forms and a brief technology check.

  3. Connect: Click your private link at session time to join video.

  4. Therapy: Meet face-to-face with your therapist for 45–55 minutes.

  5. Plan: Receive follow-up recommendations, resources, and next steps.

Your Privacy & Security

Your confidentiality matters. Sessions are hosted on a HIPAA-compliant video platform with encrypted connections. We conduct identity verification, ensure you have a private space, and follow all professional and ethical standards to protect your information.

Technology Requirements

  • A reliable internet connection

  • A smartphone, tablet, or computer with camera and microphone

  • A quiet, private space where you feel comfortable speaking

  • Headphones (recommended for privacy)

Availability & Licensing

We provide online counseling to clients physically located in [Your State(s)] at the time of the session, in accordance with licensing laws. If you travel or relocate, let us know so we can discuss options.

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Insurance, Fees & Payment

Many insurance plans cover telemental health. We’re happy to verify benefits and discuss self-pay options. Payment is collected securely online at the time of service. Please inquire about current rates, superbills, and HSA/FSA eligibility.

 

Missed & Late Cancellation Policy

To ensure availability for all clients, we request [X hours] notice to cancel or reschedule. Late cancellations or missed appointments may incur a fee.

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In Case of Crisis

Telemental health is not suitable for emergencies. If you are in immediate danger or experiencing a crisis, call 988 (Suicide & Crisis Lifeline), 911, or go to the nearest emergency room. You can also text HOME to 741741 for 24/7 support.

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Take the first step today. Contact NCCI Counseling Services to schedule your telemental health appointment and begin moving toward clarity, resilience, and lasting change.

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